It is always rewarding to shop at SUEN. With our Diamond Rewards Program, you will receive Diamond Points which are redeemable against other purchases at SUEN.
From fine jewellery, bespoke gifts, opulent home fragrances from Agraria San Francisco to travel escapes from National Geographic Expeditions and YTL Hotels, enjoy a seamless and simple shopping experience as you create valuable moments not only for yourself but also with family and friends in more ways than one.
Please see below for some FAQs. If you have any further questions, please contact us to find out more.
*YTL Hotel packages are temporarily unavailable.
You can do so by simply asking your Personal Jeweller/salesperson or WhatsApp us on +6012-239 9029.
Simply let us know how many Diamond Points you would like to redeem on a particular purchase and we will redeem them against your purchase accordingly. For example, if you have accumulated 500 points to date but would only like to redeem 300 points on a purchase, you can do so.
Diamond Points collected will be valid until 31st December 2022, subject to extension of the program before the expiry date.
Yes, they certainly are! The Diamond Rewards Program is an integrated program across all purchases of services and products at SUEN, which at this point in time includes SUEN Jewellers, e-SUEN, YTL Travel Packages, National Geographic Expeditions, Agraria, Spa Village, Gift of Legacy, and Azad Daniel's Pop Art Portrait. Kindly note that this list is subject to change.
Yes, they are! All existing store credits accumulated at SUEN Couples will be integrated into the Diamond Rewards Program and converted into Diamond Points.
Diamond Points redeemed are non-refundable unless there are defects or damages on your purchase, in which case, you will be offered a product replacement of the same value or lower.
Yes, you can. However, at this point in time, you will not be able to redeem points against online purchases.